Our Culture

Our Vision

To be recognized as Hawaii’s premier pest management company, providing superior services throughout Hawaii.

Our Mission

Our mission is to deliver the highest quality pest management services in Hawaii. We will achieve profitable growth through our commitment to exceeding the expectations of our customers, welcoming innovation, and developing our employees.

Motto

Expect more … and get it!

Principals that guide us

  • We thrive on growth

  • We succeed by delivering above average performance

  • We value our relationships, and earn loyal employees and customers for life

  • We do everything with integrity and honesty

  • We value safety above all

Delivering on Higher Expectations

Expect more…and get it! Applies equally to our customers and the company

  • Customers expect more

  • Management expects more – we cannot be an exceptional company if we do not have exceptional employees

  • Employees expect more – employees should be provided with exceptional support and opportunity to better their lives through their commitment to Sandwich Isle

Customer centric and company values

We believe that there is a correlation between our customer centric and our company values. It is not possible to achieve consistent and lasting success without our customer centric and company values being in sync. It is with this in mind that we have identified some key characteristics that must be embodied consistently by all employees throughout our organization.

Timeliness

“To be early, is to be on time, to be on time is to be late, to be late is unacceptable”

Honesty

“Honesty is telling the truth to other people”

Integrity

“Integrity is telling myself the truth”

Attitude

“Attitude is a little thing that makes a big difference” Winston Churchill

Appearance

“How things look on the outside of us depends on how things are on the inside of us”. Henry ward Beecher

Being an Ambassador

“Be proud of who your job, and your profession, constantly seek ways to use your expertise to promote existing and additional solutions to your clients”

Our 5 Year Goal

  • Have Branches on Maui, Kauai and the Big Island

  • Grow by 15% per year for 5 years